FAQ’s

Book a table at The Glasshouse

Please note: Our restaurants are currently extremely busy, therefore if no availability is showing it means we are fully booked or dining is reserved for hotel residents only. Our restaurant diaries open 2 months in advance on the first day of the month.

We are extremely excited to re-open our renowned interactive food stations for a buffet dinner service. With the arrival of our new Executive Chef, Maarten Geschwindt, we will also be reinventing our weekend lunch offering. This will launch in Autumn meaning The Glasshouse will be closed for Saturday and Sunday lunch for just a little while. As soon as our chefs have curated the new menu, we’ll be in touch with all of the details.

Booking terms 

• The Glasshouse experience is based on two hours from the time of reservation.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book a table at The Stables

Please note: Our restaurants are currently extremely busy, therefore if no availability is showing it means we are fully booked or dining is reserved for hotel residents only. Our restaurant diaries open 2 months in advance on the first day of the month.

Booking terms

• The Stables experience is based on two hours from the time of reservation.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book a table at Madhu’s at The Grove

Please note: Our restaurants are currently extremely busy, therefore if no availability is showing it means we are fully booked or dining is reserved for hotel residents only. Our restaurant diaries open 2 months in advance on the first day of the month.

Booking terms

• Madhu’s at The Grove experience is based on two hours from the time of reservation.
• Children must be aged 4 or above.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book Afternoon Tea

Please note: Our restaurants are currently extremely busy, therefore if no availability is showing it means we are fully booked or dining is reserved for hotel residents only. Our restaurant diaries open 2 months in advance on the first day of the month.

Booking terms

Afternoon Tea is available for hotel residents only on Friday, Saturday and Sunday.

• For tables of five or more, please call our reservations team on 01923 296010.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book a Table at Cinder at The Grove

Please note: Our restaurants are currently extremely busy, therefore if no availability is showing it means we are fully booked or dining is reserved for hotel residents only. Our restaurant diaries open 2 months in advance on the first day of the month.

Booking terms

• Cinder at The Grove experience is based on 1 hour 45 minutes from the time of reservation for tables of 2, 2 hours for tables of 3 – 7 and 2 hours 30 minutes for tables of 8 and more.
• For tables of 8 or more, please call our reservations team on 01923 296010.
• Cinder at The Grove is available Wednesday – Sunday for dinner and Saturday – Sunday for brunch from 20 October 2021.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.
• Children are welcome but please note, there is no children’s menu.