FAQ’s

Book a table at The Glasshouse

Booking terms 

• The Glasshouse experience is based on two hours from the time of reservation.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.
• Tables are limited to a maximum of 6 guests only.

Book a table at Jimmy’s Lodge at The Stables

Booking terms

• Jimmy’s Lodge at The Stables experience is based on two hours from the time of reservation.
• Tables are limited to a maximum of 6 guests only.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book a table at Madhu’s at The Grove

Booking terms

• Madhu’s at The Grove experience is based on two hours from the time of reservation.
• Tables are limited to a maximum of 6 guests only.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book Afternoon Tea

Booking terms

Afternoon Tea is now fully booked until January 2020 for non-residents. Hotel residents may still book.

• For tables of five or more, please call our reservations team on 01923 296010.
• Tables are limited to a maximum of 6 guests only.
• Notice of cancellation must be received at least 48 hours prior to the dining date to avoid a charge of £20 per person.
• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• We require a minimum of 48 hours notice to cater for dietary requirements.
• Please note, a discretionary 12.5% service charge will be added to your bill.

Book a Table at Potting Shed

Booking terms

• Multiple bookings using the same name and/or contact information, which are deemed to be related, may be cancelled.
• For parties of five or more please call the restaurant reservations team on 01923 296010.
• Please select the correct total number of guests, including children, when making your booking.
• Please ensure any dietary requirements are specified in the comments section when making your booking.
• Please note, a discretionary 12.5% service charge will be added to your bill.