Plan your visit

We look forward to welcoming you to Sequoia and we hope our brief guide helps you get ready for your visit. 

Getting here

If you are travelling by car please note some SatNavs may find the postcode WD17 3NL gives a more accurate position. For detailed directions please view our Location page...

Spa_stonesUpon arrival

Please allow sufficient time before your treatment to complete a Spa Consultation Form. We recommend you arrive up to 15-20 minutes in advance of your treatment so that you can relax and unwind. Please be advised, late arrival will result in a reduction of treatment time. Once you have completed your form, your therapist will come and collect you from reception and take you to your treatment room.

Spa etiquette

Our spa environment is one of relaxation and tranquility. Please respect all spa guests' right to privacy and serenity. Sequoia is a smart phone, pager, camera and smoke free zone. If you are unhappy with any aspect of your spa experience, please tell us straight away so we can try to rectify it for you. Additionally, for body treatments we will supply disposable underwear. For other treatments you may keep your own underwear on.

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The perfect place for a light bite after having your treatment, such as a gourmet salad, soup and Panini, or something more filling. We also offer a tempting selection of mouth watering desserts. Accompany them with a freshly mixed smoothie, one of our herbal infusions or even a glass of Champagne.

Health conditions

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment before arrival using the contact details below. For expectant mothers we have specially designed treatments for during pregnancy or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.

Homecare

To continue your spa experience at home, most products used in our treatments are available to purchase from the Sequoia reception. Your therapist will present you with a card with information on the products used during your treatment.

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Facilities

Please note, the Sequoia spa facilities are not included with treatment-only bookings. The swimming pool, gym, changing rooms, and other spa facilities are reserved for day spa guests, residents or those on a package which includes use of the facilities. You spa therapist will collect you from reception and take you to your treatment room.


Sequoia is reserved for adults only (over 16 years of age).

Email SPAor call 01923 294294
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