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Our spa environment is one of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. Sequoia is a mobile phone, camera and smoke free zone. If you have any questions about any aspect of your spa experience please talk to a member of our team at Spa Reception and they will be happy to assist you.
Sequoia opening times are Monday to Friday 6:30am – 10:00pm and Saturday to Sunday 7.30am – 8.00pm
Please allow sufficient time before your treatment to complete a Spa Consultation Form. We recommend you arrive up to 1 hour in advance of your treatment so that you can change, relax and enjoy the spa facilities.
Please be advised late arrival will result in a reduction of treatment time.
If you are travelling by car, please note some SatNavs may find the postcode WD17 3NL gives a more accurate position.Directions
Sequoia will provide towels, robes and slippers and a wide range of amenities required for use during your spa visit.
In the mixed areas and all other wet areas we ask that you wear a swimming costume at all times. For body treatments we will supply disposable underwear. For other treatments you may keep your own underwear on or dry swimwear if you prefer.
Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.
We have specially designed treatments for expectant women or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.
All treatments include a personalised consultation with your spa therapist at the beginning of the treatment.
At the end of your treatment our spa therapist will recommend products that are suitable for you to continue your spa experience at home; all products are available for purchase at Spa Reception.
The perfect place for a light bite such as a gourmet salad, soup and wrap, or something more filling. We also offer a tempting selection of mouth-watering desserts. Accompany them with a freshly mixed smoothie, one of our herbal infusions or even a glass of Champagne and feel free to relax in your robe and slippers. Sit back, savour and enjoy.
If you have any special dietary requirements please inform us at the booking stage. Kosher meal requests also need to be discussed at booking stage, these will incur an additional charge.
As Sequoia is a peaceful sanctuary, no one under 16 years is allowed to use the spa unless you are a hotel resident or member in which case your children over 12 years old may use the indoor pool between 2.30pm – 5.30pm.
Children must use the relevant gender changing room and must be accompanied by an adult at all times.