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Our spa environment is one of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. Sequoia is a mobile phone, camera and smoke free zone. If you have any questions about any aspect of your spa experience please talk to a member of our team at Spa Reception and they will be happy to assist you.

Sequoia normal opening times are Monday – Friday 6am – 9pm and Saturday – Sunday 7.30am – 8pm. On Bank Holidays we are open from 7.30am – 8pm.


In light of the new health and safety measures we’ve introduced, we politely request that you arrive no more than 10 minutes before of your treatment.  Please be advised that a late arrival will result in a reduction of treatment time.

If you are travelling by car, please note some SatNavs may find the postcode WD17 3NL gives a more accurate position.


Health conditions

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.


We have specially designed treatments for expectant women or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.

Juice Bar

Sit back and savour a freshly mixed smoothie, one of our herbal infusions or even a glass of Champagne while relaxing in your robe and slippers.

If you have any special dietary requirements please inform us at the booking stage. Kosher meal requests also need to be discussed at booking stage, these will incur an additional charge.

Age requirements

As Sequoia is a peaceful sanctuary, no one under 16 years is allowed to use the spa unless you are a hotel resident or member in which case your children over 12 years old may use the indoor pool between 3pm and 5pm.

Children must use the relevant gender changing room and must be accompanied by an adult at all times.

If you would like any further assistance please do not hesitate to contact a member of our Spa Team on 01923 294294 or email: