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Spa Member Update | July 2020 | The GroveGift Vouchers Spa Member Update | July 2020 | The GroveMake a BookingSpa Member Update | July 2020 | The Grove
Spa Member Update | July 2020 | The Grove
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The new normal at Sequoia spa


When we re-open on 27 July, temperature checks will be required prior to access being granted. Initially we will be running reduced operating hours (7.30am – 8.00pm) in order for us to test the systems and procedures we have in place. We will then look to increase these hours and adjust any of our working practices as and when we’re able to or have been given updated advice from the Government. Our aim, as always, is to be able to give the very best customer service and experience that we can.

Some areas and facilities – including classes, the gym and pool – will need to be booked in advance. This will ensure that we keep within our permitted capacity levels and so that you can be guaranteed a space at the time you wish to use it. More details regarding how a reservation can be made will be shared in due course.

Changing Facilities

Changing facilities and showers will be available but operating with reduced capacities, so must be pre-booked if required. This means that we will be asking members to get swim or gym ready at home so changing areas can be quickly used for storing valuables in lockers or to get dressed after using the facilities.

Pool

We will be splitting the indoor pool into two lanes for adult-only length swimming.

The indoor pool area will be laid out with a number of loungers for relaxation with the required social distancing measures in place. The Jacuzzi and Vitality pool will be open with reduced capacity limits in place, but the steam rooms will remain closed.

Gym & Studio

In order to maximise space and allow as many users to safely exercise as possible, we have spaced out and relocated some of the gym equipment to the studio.

Classes

We will be introducing a new timetable of classes which will incorporate a mix of indoor classes based in the studio or Cedar suite along with a selection of new outdoor classes around the estate.

Members Lounge

Within the spa we will be creating a tranquil space for you to relax and unwind with a selection of refreshments including tea, coffee, juices and water.

Walled Garden

Due to the current timelines, unfortunately we will not be offering our normal walled garden membership supplement this year.

Changing Facilities

Changing facilities and showers will be available but operating with reduced capacities, so must be pre-booked if required. This means that we will be asking members to get swim or gym ready at home so changing areas can be quickly used for storing valuables in lockers or to get dressed after using the facilities.

Pool

We will be splitting the indoor pool into two lanes for adult-only length swimming.

The indoor pool area will be laid out with a number of loungers for relaxation with the required social distancing measures in place. The Jacuzzi and Vitality pool will be open with reduced capacity limits in place, but the steam rooms will remain closed.

Gym & Studio

In order to maximise space and allow as many users to safely exercise as possible, we have spaced out and relocated some of the gym equipment to the studio.

Classes

We will be introducing a new timetable of classes which will incorporate a mix of indoor classes based in the studio or Cedar suite along with a selection of new outdoor classes around the estate.

Members Lounge

Within the spa we will be creating a tranquil space for you to relax and unwind with a selection of refreshments including tea, coffee, juices and water.

Walled Garden

Due to the current timelines, unfortunately we will not be offering our normal walled garden membership supplement this year.

Spa Member Update | July 2020 | The Grove