Our business ethics & values

Our hotel values can be split into three clear categories - people, guest and business.

PeoplE

  • We offer meals on duty, discount on childcare at Anouska’s, free car parking or subsidised staff shuttle bus, and many more amenities to ensure our people are motivated and stimulated by our company’s ethics and environment.
  • We will encourage everyone to express their views and be respectful and understanding towards each other's needs.
  • We believe in fair recruitment, two-way communication and will continue to invest in training and development.
  • Together we will take pride in our staff facilities and the operational efficiency of our back of house areas.

Guest

  • We will consistently look after our guests with genuine hospitality.
  • We will continually seek innovative and valuable feedback from our guests and staff.
  • We will achieve the highest possible standards by maintaining, evolving and investing in our guest facilities.

Business

  • We believe in conducting our business in an ethical manner.
  • We will develop and grow the business using a thorough understanding of how and why our guests use our facilities.
  • We will have efficiently produced information that is timely, accurate and meaningful, with appropriate data capture and controls.
  • We should achieve an equitable return on investment.

·       We offer meals on duty, discount on childcare at Anouska’s, free car parking or subsidised staff shuttle bus, and many more amenities to ensure our people are motivated and stimulated by our company’s ethics and environment.

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