FAQs

General

Q. How many restaurants do you have?
A. We have three restaurants. Colette’s is our fine dining restaurant with a very elegant, refined atmosphere. The Glasshouse is busy and buzzy - perfect for families with a sumptuous buffet so there’s something for everyone. The Stables is open to everyone but is a golfers’ favourite spot with fantastic homely food.

Q. How many bars do you have?
A. Four in total, all ranging in character: Colette’s Bar & terrace, The Glasshouse Bar & terrace, The Stables Bar & terrace and finally Sequoia’s Juice Bar.

Q. Do you hold special events?
A. Yes, we regularly host foodie events such as wine tastings and barbeque masterclasses. Keep checking the website for details or just contact Restaurant Reservations.

Q. How can I make a restaurant booking?
A. Just call our Restaurants Reservations team on 01923 296015 or email on restaurants@thegrove.co.uk

Q. How can I make a room booking?
A. There are three ways to book… Call our Resort Reservations team on 01923 296010 or +441923 296010 if you call from overseas or email on reservations@thegrove.co.uk or book online(hyperlink).

Q. Who should I contact if I need a brochure?
A. Just email us at info@thegrove.co.uk

Q. I know someone at the Grove but don’t have their email address. How can I reach them?
A. Email us at info@thegrove.co.uk

Q. I need a copy of my stay receipt. Who should I contact?
A. Call our Front of House team on 01923 807807 or +441923 807807 if you call from abroad or email on info@thegrove.co.uk.

Q. I am staying at The Grove and I need help with a taxi booking. Who should I contact?
A. Call our Concierge on 01923 807807 or +441923 807807 if you call from abroad or email on info@thegrove.co.uk.

Q. What is The Grove’s dress code?
A. We are very relaxed at The Grove so there’s no dress code. If you dine at our fine dining restaurant Colette’s, we do recommend you dress smartly. Otherwise, you can wear whatever you want.

Q. How can I apply for a job?
A. Please visit our Careers section and check out our opportunities (hyperlink).

Q. I lost something during my last stay at The Grove. Who should I contact?
A. Call our Concierge on 01923 807807 or +441923 807807 if you call from abroad or email on info@thegrove.co.uk.

Q. I am staying at The Grove soon and need to know what activities I can do at The Grove and around The Grove. Who can help me?
A. There’s so much to do here and in the area that you can stay here for days and never do the same thing twice! Call our Concierge on 01923 807807 or +441923 807807 if you call from abroad or email on info@thegrove.co.uk

Q. I would like to purchase a gift voucher. How can I do this?
A. Golf. Spa. Rooms. Restaurants.